811, 311, and 211 information phone numbers (2024)

Calling 311 will connect you to municipal services.

You can call 311 from anywhere in Brampton, Mississauga and Caledon.

Call 311 information about:

  • animal services
  • building permits
  • fire pits
  • garbage collection
  • library locations and hours
  • parking bylaws
  • parks and recreation programs
  • property taxes
  • requests for financial assistance
  • water bills

Call 311 if you’re:

  • Looking for legal help.
  • A newcomer to Canada looking for housing.
  • Seeking counselling for mental health or addiction issues for you or your family.
  • A laid-off employee wanting to know about available employment programs.
  • A caregiver for an elderly parent, and you’re feeling overwhelmed and need support.
  • A concerned relative or friend looking for available home support services for a senior.

311 is a partnership between Peel and Brampton, Mississauga, and Caledon, to provide access to municipal information. It offers a single window of direct access to local municipal government programs and services. It is free and available in languages spoken in Peel.

Calling directly

You can still call Peel or your municipality directly.

Region of Peel: 905-791-7800, toll-free: 1-888-919-7800
City of Brampton: 905-874-2000 (teletypewriter or text telephone: 905-874-2130)
Town of Caledon: 905-584-2272
City of Mississauga: 905-615-4311 (teletypewriter or text telephone: 905-896-5151)

811, 311, and 211 information phone numbers (2024)

FAQs

What is the difference between 811 and 311? ›

In some provinces, 811 is the number that residents call for help finding health information and services. In large cities, 311 is the number established to access information about municipal services (such as by-law enforcement, road repairs, garbage collection, municipal recreation programs, property taxes, etc).

What is the meaning of 211 and 311? ›

211—Community Help Services – United Way. 311—Municipal Government Services. 411—Directory Assistance*

What is the difference between 411 and 211? ›

211—Community services and information. 311—Municipal government services. 411—Directory assistance* 511—Traffic information.

What is 411 phone number used for? ›

411 - Local Directory Assistance. 411 directory assistance is provided by individual telecommunications service providers or independent providers. 511 - Traffic and Transportation information.

What happens when you call the number 811? ›

811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or go to their state 811 center's website before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don't unintentionally dig into an underground utility line.

What is the number 611 used for? ›

611 is an abbreviated dialing telephone number in the North American Numbering Plan, implemented by many telephone companies for reporting troubles with telephone service, or with a payphone. It is an N11 code, which are reserved from assignment as area codes or central office codes, for use in special services.

What does 811 mean spiritually? ›

Angel number 811 is a powerful catalyst for spiritual growth and development. It urges you to embrace your unique spiritual journey and strive for higher levels of consciousness. This number signifies the need to purify your heart chakra, which is essential for meaningful and fulfilling relationships.

Why is 311 a special number? ›

311 is a special telephone number supported in many communities in Canada and the United States. The number provides access to non-emergency municipal services. The number format follows the N11 code for a group of short, special-purpose local numbers as designated in the North American Numbering Plan.

What is special about the number 211? ›

211 is a special abbreviated telephone number reserved in the North American Numbering Plan (NANP) as an easy-to-remember three-digit code to reach information and referral services to health, human, and social service organizations.

Is 411 information still available? ›

Withdrawal of 411 services

In the United States cellular market, AT&T announced its withdrawal of 411 service for its wireless phone customers, effective November 1, 2022. AT&T also announced it will discontinue landline 411 services in 21 states starting January 1, 2023.

What is the number that is not an emergency? ›

311 - Non-emergency police, fire and municipal business. Local and municipal governments will administer 311 calls. 711 - Telecommunications Relay Service (TRS) for the speech and hearing impaired. 911 - Emergency response.

What is 311 in the USA? ›

Why 311? These simple 3 digits are just an easier number to remember and dial to reach County departments and services. The 311 digits were reserved and designated by the Federal Communications Commission (FCC) in 1997 to be used for access to non-emergency local government.

What area code is 811? ›

N11 code: 811 is used for underground public utility location in the US and non-emergency health information and services in Canada. Area code 811 is known as an "N11 code" because the second and third digits are both 1. Unlike other area codes, N11 codes are not prefixes for phone numbers.

Does anyone still use 411? ›

In 2021, there were fewer than 4,000 telephone operators, down from a peak of around 420,000 in the 1970s, according to Bureau of Labor Statistics data. But there are still people who call the operator and request directory help. “411 usage is not insignificant,” the FCC said in a 2019 report.

What happens when you dial 0? ›

The first menu option provides an immediate connection to emergency services to expedite assistance for callers who dial 0 instead of 911. Callers who follow the prompt to "dial 9 now" will be connected automatically to their local public safety emergency answering center.

What is 311 used for in Texas? ›

What is 311? 311 is the City of Houston's non-emergency department directory and self-service city request line. In addition to the 311 web site and online service requests, agents are available 24/7 to answer your calls.

What is the reason behind 811? ›

The 811 stands for the 8th of November eg 8/11 because the demonetization was announced on the 8th of November in India.

What does the phone number 311 mean? ›

311 is a special telephone number supported in many communities in Canada and the United States. The number provides access to non-emergency municipal services. The number format follows the N11 code for a group of short, special-purpose local numbers as designated in the North American Numbering Plan.

What is 811 explained? ›

811 WILL NOTIFY affected utility companies. THE UTILITIES WILL SEND A LOCATOR to mark the approximate location of your buried utility lines, pipes and cables, or notify you if the buried lines are clear (more than 24" from the area where you plan to dig).

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