March 2019 Vol. 74 No. 3
Features
Calling 811 before any digging begins starts the process of identifying and marking buried utility lines in the United States and preventing the damage, service disruption, injuries, potential fines and costly repairs that result from unintentionally hitting them.
The specifics, however, vary by state, as shown in the directory below. Compiled from various sources, the details include program name and informational website for each state’s One Call Center, or multiple centers in some cases. It also gives the state rules for safe digging, such as the advance notice required and how long the marks (paint, flags, stakes, etc.) are valid.
In addition, a Web Ticket Entry system offers excavators/ contractors in the state the option of giving advance notice online—instead of by phone— as well as to search, view and update locate requests.
While the One Call program covers all of North America, calling 811 does not. Please note the individual phone numbers shown in the Canada listing at the end of this directory.
ALABAMA
Alabama 811 al811.com
Web Ticket Entry: geocall.al811. com/geocall/portal
Advance Notice: 2 working days Marks Valid: 14 calendar days
ALASKA
Alaska Digline Inc. 811ak.com
Web Ticket Entry: ticket.akonecall.com
Advance Notice: 2 business days; 10 business days for remote locations
ARIZONA
Arizona 811 arizona811.com
Web Ticket Entry: 811az.com/ e-stake/
Advance Notice: 2 working days Marks Valid: 15 working days
ARKANSAS
Arkansas 811 arkonecall.com
Web Ticket Entry: geocall.arkonecall. com/geocall/portal
Advance Notice: 2 working days
Marks Valid: 20 working days from date of issue, providing work started within 10 working days and all markings are clearly visible within this time frame.
CALIFORNIA
Advance Notice: 2 working days, with maximum of 14 calendar days
Marks Valid: While marks are reasonably visible with valid ticket; tickets valid 28 days
Underground Service Alert (USA) North
usanorth811.org
Web Ticket Entry: usanorth811. herokuapp.com/users/new
Underground Service Alert of Southern California
digalert.org
Web Ticket Entry: digalert. org/#getting_started
COLORADO
Colorado 811 colorado811.org
Web Ticket Entry: colorado811.org/ web-ticket-entry-wte/
Advance Notice: 2 business days Marks Valid: 30 days
CONNECTICUT
Call Before You Dig cbyd.com
Web Ticket Entry: cbyd.com (select “E-Ticket Login”)
Advance Notice: 2 working days, no more than 30 days
DELAWARE
Miss Utility of Delmarva missutilitydelmarva.com
Web Ticket Entry: missutility.net/ excavators
Advance Notice: 2 business days Marks Valid: 10 business days
DISTRICT OF COLUMBIA
Miss Utility/District One Call missutility.net
Web Ticket Entry: missutility.net/ excavators
Advance Notice: 2 business days Marks Valid: 15 business days
FLORIDA
Sunshine 811 sunshine811.com
Web Ticket Entry: online811.com
Advance Notice: 2 business days
Marks Valid: 30 calendar days
GEORGIA
Utilities Protection Center georgia811.com
Web Ticket Entry: eden.gaupc.com/ Home/tabid/36/Default.aspx
Advance Notice: 48 hours
Marks Valid: 30 calendar days
HAWAII
Hawaii One Call Center callbeforeyoudig.org/hawaii
Web Ticket Entry: hi.itic.occinc.com
Advance Notice: 5 working days, with maximum of 28 calendar days
Marks Valid: 28 calendar days from date of issuance
IDAHO
Advance Notice: 2 business days
Marks Valid: 3 weeks
Dig Line Inc. digline.com
Web Ticket Entry: ticket.digline.com/ eticket/default.asp
Password Inc.: passwordinc.com
Web Ticket Entry: 209.119.192.11/Hosting/Hosting_WY/formpw/ default.asp
ILLINOIS
Advance Notice: 2 working days, with maximum of 14 calendar days
Marks Valid: 28 calendar days
Julie Inc. illinois1call.com
Web Ticket Entry: illinois1call.com/ excavators/remoteticketentry. html
Digger—Chicago Utility Alert Network
chicago.gov/city/en/depts/ cdot/supp_info/dig_site_ notificationprocedures.html
INDIANA
Indiana 811: indiana811.org
Web Ticket Entry: indiana811.org/ inweb_ticket_entry
Advance Notice: 2 working days Marks Valid: 20 days
IOWA
Iowa One Call iowaonecall.com
Web Ticket Entry: ia.itic.occinc.com
Advance Notice: 2 working days
Marks Valid: 20 calendar days from notice date
KANSAS
Kansas One-Call System Inc. kansasonecall.com
Web Ticket Entry: ks.itic.occinc.com
Advance Notice: 2 working days
Marks Valid: 15 calendar days
KENTUCKY
Kentucky 811 kentucky811.org
Web Ticket Entry: kupiweb.org/ IRTHOneCall
Advance Notice: 2 working days
Marks Valid: 21 days
LOUISIANA
Louisiana One Call System louisiana811.com
Web Ticket Entry: la.itic.occinc.com
Advance Notice: 2 business days
Marks Valid: As long as visible, up to 20 calendar days from the mark-by time
MAINE
Dig Safe System Inc. digsafe.com
Web Ticket Entry: digsafeform. digsafe.com/cgi-bin/ menucgi.exe
Advance Notice: 3 business days
Marks Valid: 60 days
MARYLAND
District One Call: missutility.net
Web Ticket Entry: missutility.net/ excavators
Advance Notice: 2 business days
Marks Valid: 12 business days
MASSACHUSETTS
Dig Safe System Inc. digsafe.com
Web Ticket Entry: digsafeform. digsafe.com/cgi-bin/ menucgi.exe
Advance Notice: 3 business days
Marks Valid: Indefinite
MICHIGAN
Miss Dig System Inc. missdig.org
Web Ticket Entry: missdig.org/ programs/remote-ticket-entry. html
Advance Notice: 72 hours, with maximum of 14 days
Marks Valid: 21 days, if digging started within 14 days
MINNESOTA
Gopher State One Call gopherstateonecall.org
Web Ticket Entry: mn.itic.occinc. com
Advance Notice: 48 hours
Marks Valid: 14 calendar days
MISSISSIPPI
Mississippi 811 ms811.org
Web Ticket Entry: geocall.ms811. org/geocell/portal
Advance Notice: 2 working days
Marks Valid: Ticket valid for 14 calendar days
MISSOURI
Missouri One Call System mo1call.com
Web Ticket Entry: mo.itic. occinc.com
Advance Notice: 2 working days
Marks Valid: As long as visible
MONTANA
Advance Notice: 2 business days
Marks Valid: 30 days
Montana Utilities Underground Location Center: montana811.org
Web Ticket Entry: mt.itic.occinc.com
Montana One Call Center (Flathead and Lincoln Counties): montana811.com
Web Ticket Entry: montana811.com/ new-locate-online-request/
NEBRASKA
Nebraska 811: ne1call.com
Web Ticket Entry: ne.itic.occinc.com
Advance Notice: 2 business days
Marks Valid: 10 business days
NEVADA
USA North 811: usanorth811.org
Web Ticket Entry: usanorth811. herokuapp.com/users/new
Advance Notice: 2 working days, with maximum of 28 calendar days
Marks Valid: 28 calendar days or when marks are no longer reasonably visible
NEW HAMPSHIRE
New Hampshire Dig Safe System Inc.: digsafe.com
Web Ticket Entry: digsafeform. digsafe.com/cgi-bin/ menucgi.exe
Advance Notice: 3 business days
Marks Valid: 30 days
NEW JERSEY
New Jersey One Call: nj1-call.org
Web Ticket Entry: nj1-call.org/itic
Advance Notice: 3 business days
Marks Valid: 45 business days
NEW MEXICO
NM 811:nm811.org
Web Ticket Entry: geocell. nm811.org/geocell/portal
Advance Notice: 2 working days
Marks Valid: 10 working days
NEW YORK
Advance Notice: 2 working days
Marks Valid: 10 working days
Dig Safely New York: digsafelynewyork.com
Web Ticket Entry: irth.digsafelynewyork.com/IRTHOneCall
New York 811: newyork-811.com
Web Ticket Entry: ny.itic.occinc.com
NORTH CAROLINA
North Carolina 811: nc811.org
Web Ticket Entry: nc811.org/remote-ticket-entry.html
Advance Notice: 3-12 working days
Marks Valid: 15 working days
NORTH DAKOTA
North Dakota One Call: ndonecall.com
Web Ticket Entry: nd.itic.occinc.com
Advance Notice: 48 hours
Marks Valid: 21 calendar days from stated start time
OHIO
Ohio Utilities Protection Service: oups.org
Web Ticket Entry: oups.org/idig
Advance Notice: 48 hours
Marks Valid: As long as visible
OKLAHOMA
Oklahoma One-Call System Inc.: okie811.org
Web Ticket Entry: geoappv3.okie811.org/geocall/portal
Advance Notice: 48 hours, with maximum of 10 business days
Marks Valid: Depends on visibility
OREGON
Oregon Utility Notification Center: digsafelyoregon.com
Web Ticket Entry: or.itic.occinc.com
Advance Notice: 2 days
Marks Valid: Life of the project
PENNSYLVANIA
Pennsylvania One Call System Inc.: pa1call.org
Web Ticket Entry: pa1call.org/pa811/Public/POCS_Content/ Products Services/Web_ Ticket_Entry.aspx
Advance Notice: 3–10 business days (construction phase); 10–90 business days (design phase)
Marks Valid: As long as equipment is kept on site
RHODE ISLAND
Rhode Island Dig Safe System Inc.: digsafe.com
Web Ticket Entry: digsafeform. digsafe.com/cgi-bin/ menucgi.exe
Advance Notice: 48 hours
Marks Valid: 60 days, with contract exemptions
SOUTH CAROLINA
South Carolina 811: sc811.com
Web Ticket Entry: geocall.sc1pups. org/geocall/portal
Advance Notice: 3 business days, with 10 working days maximum
Marks Valid: 15 working days
SOUTH DAKOTA
South Dakota 811: sdonecall.com
Web Ticket Entry: sdgc.southdakota811.com/geocall/portal
Advance Notice: 48 hours
Marks Valid: 21 working days from ticket start date, providing marks are visible
TENNESSEE
Tennessee 811: tnonecall.com
Web Ticket Entry: tnticketentry.korterraweb.com
Advance Notice: 3 working days, with maximum of 10 working days
Marks Valid: 15 calendar days
TEXAS
Advance Notice: 2 working days
Marks Valid: 14 days
Texas 811: texas811.org
Web Ticket Entry: txgc.texas811.org/geocall/portal
Lone Star 811: lonestar811.com
Web Ticket Entry: tx.itic.occinc.com
UTAH
Blue Stakes of Utah 811: bluestakes.org
Web Ticket Entry: bluestakes.org/remote-access/
Advance Notice: 2 business days
Marks Valid: 14 calendar day
VERMONT
Vermont Dig Safe System Inc.: digsafe.com
Web Ticket Entry: digsafeform.digsafe.com/cgi-bin/menucgi.exe
Advance Notice: 48 hours
Marks Valid: 60 days
VIRGINIA
Virginia 811: va811.com
Web Ticket Entry: va811.com/professionals/
Advance Notice: 48 hours
Marks Valid: 15 working days
WASHINGTON
Washington Call Before You Dig: callbeforeyoudig.org/washington
Web Ticket Entry: wa.itic.occinc.com
Advance Notice: 2 business days
WEST VIRGINIA
West Virginia 811: wv811.com
Web Ticket Entry: wvgc.texas811.org/geocall/portal
Advance Notice: 2 days, with maximum of 10 days
WISCONSIN
Diggers Hotline Inc.: diggershotline.com
Web Ticket Entry: diggershotline.com/proportal—contractors
Advance Notice: 3 working days
Marks Valid: Length of project, if maintained
WYOMING
One Call of Wyoming: onecallofwyoming.com
Web Ticket Entry: ocwportal.passwordinc.com/WebPortal
Advance Notice: 2 business days
Marks Valid: 14 business days
CANADA
Please note that the number shown, not 811, must be used to notify the One Call Center by phone.
ALBERTA
Alberta One Call Corporation: (800) 242 3447
albertaonecall.com
Web Ticket Entry: albertaonecall.com/submit-a-locate-request/
Advance Notice: 2 working days, with maximum of 10 full working days
Marks Valid: 14 days; may be extended to 30 days
BRITISH COLUMBIA
BC One Call: (800) 474-6886
bconecall.bc.ca
Web Ticket Entry: bconecall.bc.ca/Webportal.php
Advance Notice: 3 working days
MANITOBA
No information available
ONTARIO
Ontario One Call: (800) 400-2255
on1call.com
Web Ticket Entry: on1call.com/contractors/web-portal/
QUEBEC
Info Excavation: (800) 663-9228
info-ex.com
Web Ticket Entry: info-ex.com/en/request/locate-request/
Advance Notice: 72 hours
Marks Valid: 30 calendar days
SASKATCHEWAN
Sask 1st Call: (866) 828-4888
sask1stcall.com
Web Ticket Entry: sask1stcall.com/request-online/
Advance Notice: 2 working days
Marks Valid: 10 working days
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