Optum Medicare Support (2024)

Site Logo

Search

Health care

We provide affordable and personalized care

How can we help?

  • Find care

    Find doctors, specialists, locations, urgent care and other services near you

  • Patient portal sign-in

    Make appointments, get medical records, message your care team and more

  • Get the right kind of care

    From primary to virtual to urgent care, learn where to go and when

Helpful links

  • Pay a bill

    Manage your medical bills the fast, easy way

  • Patient support

    Find contact information and frequently asked questions

Optum Medicare Support (2)

11 things to keep in mind for a more healthy lifestyle

More articles

Financial

Accounts to help you save and pay for health care expenses

How can we help?

  • Sign in to your account

    Manage your HSA, check your balance, transfer a balance and more

  • Explore account types

    Compare health benefit accounts and learn how each option can work for you

  • Pay a bill

    The fast, easy way to pay your medical bills online

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Optum Medicare Support (3)

Mobile app

Manage your account on the go

Get the new mobile app and manage your health accounts anywhere.

Optum Medicare Support (4)Optum Medicare Support (5)

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

  • Home Delivery Pharmacy

    Register or sign in, fill your prescription and have it delivered right to your door

  • Specialty Pharmacy

    Register or sign in and fill your specialty prescriptions for complex therapies

  • Infusion Pharmacy

    Register or sign in and manage your infusion therapies

  • Genoa Healthcare

    Manage your medications for mental health and complex conditions

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Optum Medicare Support (6)

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Optum Medicare Support (7)Optum Medicare Support (8)

We’re proud to partner with licensed insurance agents ready to help you choose a Medicare plan accepted by our doctors.

Call now.*

1-855-721-9891, TTY 711

*Calling this number will direct you to a licensed insurance agent to help you with your Medicare needs.

Optum Medicare Support (9)

Congratulations on taking the first step toward making the right Medicare choices for you. We’re proud to offer the support and education you need to make the best decisions in this next stage of your health care journey.

Optum Medicare Support (10)

Compare plans for yourself

Find local Medicare plans accepted by our doctors that fit within your budget and health care needs.

Explore plans

Optum Medicare Support (11)

Attend a Medicare event

Get your Medicare questions answered by a local licensed insurance agent at an event near you.

Find events

Watch stories from our patients

Listen to stories from our patients.

Optum Medicare Support (12)

play_arrow

×

Video

Laurie achieves her health goals

Learn how Laurie found relief from lifelong health struggles when she chose the right Medicare plan along with smart guidance from her Optum doctor.

Video

Mickey takes control of his diabetes

Learn how Mickey took control of his diabetes when he chose the right Medicare plan along with great support from his Optum care team.

Optum Medicare Support (13)

play_arrow

×

When to make your Medicare choices

You can sign up for Medicare during a 7-month window. This is known as your Medicare Initial Enrollment Period. It begins 3 months before your 65th birthday, includes your birthday month and ends 3 months after you turn 65.

It’s important to sign up during your enrollment window. If you do not sign up during this time, you may have to pay an extra amount, called a late enrollment penalty. Or you may have a gap in health insurance coverage.

Optum Medicare Support (14)

For full details on Medicare's enrollment periods, please review the CMS website at medicare.gov or call 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week.

Frequently asked questions about Medicare choices

Types of plan choices vary by the state you live in. It’s a good idea to find which options:

  • Are accepted by our doctors and specialists
  • Cover your medicines
  • Offer monthly premiums you can afford

Call a local licensed insurance agent at the number on this page to start exploring your Medicare choices.

You can alsoexplore Medicare choices online.

At Optum our doctors accept many kinds of Medicare plans. Over 100 insurance companies across the country select Optum doctors to be part of their network. This makes it easier to choose the most affordable plan for your needs.

When you choose a Medicare plan accepted by our doctors, you make it possible to switch to an Optum doctor with your Medicare Advantage plan if you’re not already seeing one. As an Optum patient with Medicare Advantage, you get a primary care doctor and care team focused on your unique health needs at age 65 and beyond.

Count on:

  • Faster, easier and more ways to get care— in the office, virtually or at home
  • Extra support to help you reach your health goals
  • Care to help you stay healthier and save money*

The best way to learn about your Medicare choices is to talk with a licensed insurance agent. They’ll help you understand your choices and what plans are available to you.

There are many additional ways to get more information:

  • Call a licensed insurance agent at the number on this page
  • Attend a no-cost, in-person Medicare event
  • View our doctors and the Medicare plans they accept

Looking for a doctor who accepts Medicare Advantage? Explore our doctors near you.

With Optum, you'll get care that's focused on you, made easier and a better value.

Helpful articles

As an Optum patient, you get care focused on you, made easier and with better value. Get healthier care for a better life.

Optum Medicare Support (15)

How your Medicare Advantage plan can help you stay healthy

Optum specializes in caring for people 65+. Learn how paring your Optum doctor with a Medicare Advantage plan can help you live your healthiest.

Learn more

Optum Medicare Support (16)

What you need to know about open enrollment

It’s time to sign up for your health plan again. Here’s how you can prepare to do it right and maybe even save money.

Learn more

Optum Medicare Support (17)

Turning 65? What you need to know about signing up for Medicare

Learn the basics about Medicare and what you need to know to make the best decision for you.

Learn more

* 24% lower costs for patients with Medicare Advantage compared to fee-for-service patients. 1Optum Care Unified Data Mart (OCUDM2021); Optum HEDIS reporting. Well-managed Care: Optum Care vs FFS Medicare.

*The contact information listed will direct you to a licensed representative that works with Medicare enrollees to explain Medicare Advantage and Prescription Drug Plan options. There may not be plans available in your area. Any information provided is limited tothose plans offered in your area. Please contactMedicare.govor 1-800-MEDICARE to get information on all of your options.

keyboard_arrow_up back to top

back to top keyboard_arrow_up

"); document.write("

"); var scr = document.createElement("script"); scr.src = '//consent.trustarc.com/notice?domain=uhg-optum.com&c=teconsent&js=nj&noticeType=bb&text=true&privacypolicylink=' + window.location.origin + '/privacy-policy.html'; scr.async = "async"; scr.crossorigin = 'crossorigin'; document.getElementById("teconsent").appendChild(scr); } document.querySelectorAll('.o5-footer__heading').forEach((idx, el) => { var columnId= idx.getAttribute('id'); idx.closest('nav').setAttribute('aria-labelledby', columnId); });

Optum Medicare Support (2024)

FAQs

Does Optum work with Medicare? ›

As an Optum patient with Medicare Advantage, you get a primary care doctor and care team focused on your unique health needs at age 65 and beyond. Count on: Faster, easier and more ways to get care — in the office, virtually or at home.

Is Optum the same as UnitedHealthcare? ›

UnitedHealth Group has two distinct business platforms: Optum and UnitedHealthcare. This cohesive partnership offers an array of health services and health benefits.

What is the timely filing limit for Optum Medicare Advantage? ›

Submitter: Timely filing limit is 90 days or per the provider contract. A claim submitted after this time frame may be denied. If you dispute a claim that was denied due to timely filing, you will be asked to show proof you filed your claim within your timely filing limits.

What did Optum used to be called? ›

Optum Medical Care (formerly CareMount Medical, ProHEALTH, Riverside Medical Group) and Crystal Run Healthcare offers you and your family access to more than 1,200 providers, with primary and specialty care offered in 200+ locations, and urgent care in 30+ locations across New York and New Jersey.

Does Optum accept original Medicare? ›

We accept most Medicare plans, including Original Medicare, Medicare supplement and Medicare Advantage.

Is Optum owned by Humana? ›

Optum was formed as a subsidiary of UnitedHealth Group in 2011 by merging UnitedHealth Group's existing pharmacy and care delivery services into the single Optum brand, comprising three main businesses: OptumHealth, OptumInsight and OptumRx.

What is the Optum controversy? ›

The United States alleged that these combination prescriptions, which OptumRx filled primarily from a mail order pharmacy location in Carlsbad, California, raised “red flags” indicating that the prescriptions may not have been intended for legitimate medical use and could lead to abuse or diversion of highly addictive ...

Is Optum trustworthy? ›

Is Optum Store legit? Yes, Optum Store is a legitimate online pharmacy and wellness company where you can purchase OTC medications, at-home tests, and prescription treatments.

Why did I receive a check from Optum Services? ›

Based on your account settings, you'll receive your reimbursement by check or direct deposit. IMPORTANT: Do not request reimbursement for expenses you've already paid with your payment card. PLEASE NOTE: Optum may not receive adjustments made to the original claim by the provider or insurance carrier.

Does Optum follow Medicare guidelines? ›

Guideline overview

Optum determines medical necessity and appropriate level of care according to a hierarchy of criteria based on the applicable Medicare Advantage benefit plan package (Evidence of Coverage).

What does Optum do well? ›

Optum Rx offers a full spectrum of pharmacy care services that are making drugs more affordable and creating a better experience for consumers, filling more than 1.6 billion adjusted retail, mail and specialty drug prescriptions annually. Optum Rx solutions are rooted in evidence-based clinical guidelines.

Does Optum allow incident to billing? ›

Optum does not recognize or allow incident-to billing unless required by State Medicaid or Federal regulations.

What type of insurance is Optum? ›

Is Optum an insurance plan? No. Our providers contract with major health insurance plans. These include HMOs (health maintenance organizations) and PPOs (preferred provider organizations), Original Medicare, Medicare Advantage plans and supplement plans.

Can you use Optum with insurance? ›

Yes, but Optum Perks cannot be combined with insurance. The majority of the time, insurance has lower drug costs.

Who took over Optum? ›

Optum has completed its $7.8 billion merger with Change Healthcare. Optum's parent company, UnitedHealth Group, completed the acquisition Oct.

Which insurance uses OptumRx? ›

Who is OptumRx®? OptumRx is your CalPERS pharmacy benefit manager for Anthem, Health Net, Sharp, UnitedHealthcare, and Western Health Advantage. Our goal is to provide safe, easy and cost-effective ways for you to get the medication you need.

What does Optum do for patients? ›

Optum Rx offers a full spectrum of pharmacy care services that are making drugs more affordable and creating a better experience for consumers, filling more than 1.6 billion adjusted retail, mail and specialty drug prescriptions annually.

Can VA Optum be secondary to Medicare? ›

You can have both Medicare and Veterans Affairs (VA) benefits, but Medicare and VA benefits do not work together. Medicare does not pay for any care that you receive at a VA facility. In order for your VA coverage to cover your care, you must generally receive health care services at a VA facility.

Is Optum perks part of UnitedHealthcare? ›

Optum Perks is a part of the RVO Health umbrella, which is jointly backed by Red Ventures and UnitedHealth Group's Optum. Its sister, Optum Store, is also within RVO Health. Optum Perks offers prescription discounts to consumers and is building on that foundation through the new virtual platform.

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Greg Kuvalis

Last Updated:

Views: 6348

Rating: 4.4 / 5 (55 voted)

Reviews: 86% of readers found this page helpful

Author information

Name: Greg Kuvalis

Birthday: 1996-12-20

Address: 53157 Trantow Inlet, Townemouth, FL 92564-0267

Phone: +68218650356656

Job: IT Representative

Hobby: Knitting, Amateur radio, Skiing, Running, Mountain biking, Slacklining, Electronics

Introduction: My name is Greg Kuvalis, I am a witty, spotless, beautiful, charming, delightful, thankful, beautiful person who loves writing and wants to share my knowledge and understanding with you.