Net Banking - Online Net Banking Services (2024)

Net Banking - Online Net Banking Services (1) Net Banking - Online Net Banking Services (2)

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future of banking

Track spends, invest in Mutual Funds in a click, and experience banking like never before with the IDFC FIRST Bank App

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  • Key Features
  • Ways to Transfer Funds
  • FAQs

Key Features

Experience the ease of banking, no matter where you are.

Net Banking - Online Net Banking Services (3)

Unified experience across devices

Net Banking - Online Net Banking Services (4)

Easy transfers via NEFT, IMPS or RTGS

Net Banking - Online Net Banking Services (6)

Access to loan details

Ways to Transfer Funds

NEFT

With NEFT, you can instantly transfer money between your bank accounts or to any Third Party Beneficiary holding an account with any other bank. These funds transfers are executed using (RBI) Reserve Bank of India's InterBank Transfer Scheme.

RTGS

With RTGS, you can transfer money instantly to any Third Party (Beneficiary) holding an account with a bank other than IDFC FIRST Bank, if the beneficiary's bank participates in RBI Real Time Gross Settlement (RBI - RTGS).

IMPS

Immediate Payment Service (IMPS) is an instant payment inter-bank electronic funds transfer system in India. The sender requires the bank account number and the Indian Financial System Code of the beneficiary, to transfer money.

Net Banking - Online Net Banking Services (7)

FREQUENTLY ASKED QUESTIONS

What are the types of transactions I can carry out through my IDFC FIRST Bank Net Banking?

If you’d like to view a complete list of all the transactions you can do on online, and through mobile Net Banking, click here

What does Funds Transfer mean?

A funds-transfer is simply transferring funds from your own account to any of the following:
1. Your other accounts under your user ID
2. To other beneficiaries (within IDFC FIRST Bank/outside IDFC FIRST Bank), also known as Third Party Funds Transfer

It’s one of the many advantages of Net Banking with IDFC FIRST Bank.
Funds Transfer for online Net Banking to other Banks can be of 3 types:
• IMPS, (Immediate Payment Service), is a real-time service which allows customers to transfer funds from their account to another bank account in an electronic manner. This transaction can be done 24x7. The beneficiary receives the credit instantly.
• NEFT, (National Electronic Funds Transfer) allows bank customers to transfer funds, pay credit card bills of other banks in an electronic manner to other Bank. NEFT follows RBI’s working calendar.
• RTGS, also known as Real Time Gross Settlement, is the fastest way to transfer funds in an electronic manner. Transactions are done and payments are received in real-time.

What are the charges of IMPS, NEFT and RTGS?

There are NO charges for any funds transfer or transaction/transfer types for online Net Banking. They are free of cost.

How do I add a beneficiary to my personal Net Banking?

In order to conduct a Third Party Transfer process for online and mobile Net Banking, you’ll need to add a beneficiary to your online bank account. Here are the steps to add one:

  1. Log into IDFC FIRST Bank Net Banking.
  2. Select ‘Add Beneficiary’ under ‘Funds Transfer’
  3. Select the type of beneficiary and fill necessary details
  4. Enter the OTP received on your registered mobile number
  5. A notification about beneficiary addition will be sent to your registered mobile number
  6. The beneficiary will be activated after 30 minutes of being successfully added in the account

How do I create a User ID and Password for my personal Net Banking?

To access online Net Banking, you can create a user ID between 6-10 characters, which can be alphanumeric in nature.

For your personal Net Banking, please do select a user ID which is easy to remember and yet personal to you in nature. The Mobile Net Banking Password should be between 6-15 characters, and you can use a combination of characters, alphabets and numbers to create one.

How do I register for online Net Banking?

Steps to register for IDFC FIRST Bank Net Banking services are as follows:

1. Visit the IDFC FIRST Bank website, and click on ‘Login’

2. Click on ‘Create Username’

3. Enter UCIC/Customer ID & mobile number, and click on ‘submit’

4. Enter Account Number, or Debit Card Number, or Loan Account Number

5. Enter the OTP received on your registered mobile number

6. Select your Username and create your own IDFC FIRST Bank Net Banking Password and click on submit

7. IDFC FIRST Bank will never ask for customer-sensitive details like Username/Password in any of their communications or in person. Please do not reveal the same. To know more about safe banking practices, pleaseclick here.

How can I retrieve my Username?

Follow these steps to retrieve your Username:

1. Visit the IDFC FIRST Bank website, and click on Login

2. Click on ‘Forgot Username’

3. Enter your Customer ID & mobile number, and click on submit

4. Enter your Account Number or Debit Card details

5. Enter the OTP received on your registered mobile number

6. Your Username will be sent to your registered email id. A notification about retrieval of username will be sent on your registered mobile number.

7. You will be able to view your username on the screen as well.

How do I retrieve my Password (IPIN)?

One of the many benefits of Net Banking is that you can set a new password for your IDFC FIRST Bank Net Banking in a few simple steps:

1. Visit the IDFC FIRST Bank website, and click on ‘Login’

2. Click on ‘Forgot Password’

3. Enter the username and mobile number

4. Enter the OTP received on your registered mobile number

5. Enter New Password and click on ‘submit’

More FAQs

Net Banking - Online Net Banking Services (8)

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Net Banking - Online Net Banking Services (2024)

FAQs

Why won't my online banking let me transfer money? ›

Insufficient funds. You don't have enough in your account to cover the amount you are trying to transfer. Plus transfer fees. You have incorrect routing and/or account numbers listed.

Why have I been blocked from my online banking? ›

The main reasons accounts get blocked:

Suspected fraud. Lack of use. Suspicious transactions. Disputes with your bank.

Why does it say insufficient funds when I have enough money? ›

1. If you have recently funded your account, it's possible that the funds did not fully clear into the account when you attempted to make a payment. 2. If you are using overdraft or credit facilities on your account.

Why won't my money transfer? ›

There are a few reasons why your bank transfer can be rejected: The bank account you're transferring from may not have enough funds in it to make the transfer. The bank account you're transferring from may be closed. The login credentials for the bank account you're transferring from have been updated.

Why is my bank not allowing online transactions? ›

It is common for banks not to authorize certain transactions based on their internal policies. When a payment fails, it is likely due to filters the bank applies to certain transactions made online, or amount limitations applied to the card.

Why is my online banking not working? ›

There could be an issue with your cookies or cache that could be stored on the browser you are using to browse the web. It is recommended that you periodically clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems.

How do I unblock my net banking? ›

Follow the simple steps mentioned below:
  1. Click here to access the NetBanking – Login Management page.
  2. Select 'Unlock Login ID' from the dropdown and then click on 'Submit'
  3. Input Login ID / Nickname, 15-Digit Account number and Captcha Code.
  4. Input OTP for validation.
  5. Your Login ID will be successfully unlocked.

What to do if online bank account is blocked? ›

If you have been blocked or locked out then the best thing to do is to wait it out for a bit and then try it again at a later time and ensure that you are using the correct login and password and if it is still the same then you will need to contact the bank itself for this.

How do I unblock an online transaction? ›

Log in to your online banking account using your credentials. Navigate to the card section and follow the instructions to unblock your ATM card. Provide necessary information to confirm your identity and resolve any issues related to the block. Wait for confirmation that your ATM card has been successfully unblocked.

Why does my account say not enough money? ›

Understanding Insufficient Funds

If a transaction draws money from a bank account while the account balance is lower than the amount drawn, the account will thus be in the insufficient funds status.

Why is my payment declining when I have enough money? ›

There are several reasons why a debit card may be declined even if you have money in your account. Common reasons include travel and reaching your daily purchase limit. Stay on top of your cards and consider using budgeting apps to help avoid debit card denial.

How do I fix insufficient funds error? ›

Here's how you can address this issue:
  1. Verify Your Balance. Check Account Balance: First, ensure you're looking at the correct wallet or account. ...
  2. Understand Transaction Fees. ...
  3. Reduce the Send Amount. ...
  4. Check for Reserved Funds. ...
  5. Consolidate Funds. ...
  6. Add More Funds.
Apr 7, 2024

Why is my balance transfer not working? ›

Your request for a balance transfer might be declined if the transfer amount is above your credit limit, your account is in poor standing or you're trying to transfer a balance to a card from the same credit card issuer.

Why are my transfers being declined? ›

The decline may be due to your credit card's cash advance capabilities, credit card limit, an error made when inputting your bank account information, or other constraints imposed by your bank. Please make direct contact with your bank. Transfers of money could occasionally be rejected.

Why does my bank transfer keep getting rejected? ›

Here are some of the reasons: Your receiver's details are incorrect (name, bank account number, phone number, card number etc.) The account is opened in a different currency. The bank account is closed/cannot accept payments.

Why is my transfer failing? ›

If you fail to make a money transfer, there is a possibility that you have entered the wrong bank code of the intended account. So, before transferring money, make sure that the bank code entered is correct. If you don't know the bank code, you can find out the list of bank codes by searching the internet.

Why would a bank refuse to transfer money? ›

Yes, a bank can reject a wire transfer. This could happen for a several reasons, including inaccurate information, suspicious account activity, or insufficient funds.

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